| Shipping Information |
We make every effort to ship your order as quickly as possible. Please allow five (5) to ten (10) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days.
We do not accept orders out of the United states thru the website but you can email us with a list of what you need and we will contact you with a shipping quote on Canadian and international orders. |
| Returns & Exchanges |
HimotoRacing USA Limited 30-Day warranty
Your Himoto Racing USA product is covered under a limited warranty for a period of 30 days on the vehicle. This warranty does not cover certain items as listed below.
If you believe you have a warranty claim, simply email us at himoto_support@himotoracingusa.com with the problem and we will contact you within 72 hours.
If a part or parts are covered under warranty, Himoto Racing USA will send you the part(s) at no charge. We may ask for some parts to be returned prior to sending out replacement parts.
If you have a problem, and we cant solve it thru email or phone calls and it seems like it is a warranty problem, you may send the entire RC back to Himoto Racing USA and Himoto repair personel will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. We will require payment for shipping the item back to you.
Engine warranty:
Himoto Racing USA offers a Lifetime Engine Replacement Program and the program can be seen by clicking the following link:
http://server.sohouniverse.net/~himotora/index.php?pr=Engine_Replacement_Program
The following items not covered under warranty:
Gears Including spur, clutch-bell, differential and others.
Clutch & Clutch Spring.
Pull Start.
Glow Plug
This warranty covers defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Himoto Racing USA. This warranty does not cover the items listed above.
Transmitter and receiver are covered under a 30 day warranty from date of delivery.
This warranty does not cover breakage due to abuse, improper break-in, improper setup, or improper operation.
NO REFUNDS OR EXCHANGE GIVEN ONCE FUEL HAS BEEN PUT INTO THE FUEL TANK.
This does not mean the warranty is void, just there is no exhange or refund given. |
